New top story on Hacker News: Beware Scaling on AWS in Early Days

Beware Scaling on AWS in Early Days
9 by Kalanos | 3 comments on Hacker News.
During my first month on AWS, I used AWS Batch a lot. AWS decided to bill me mid-month (for more than I utilized I should add) even though the cycle ends on the 31st. The transaction failed. Instead of contacting me to resolve the issue, AWS completely locked me out of the account. Card is also now locked due to "fraud." I've been trying to resolve this for a week now (closer to 3 weeks if you include quota-related tickets). It's Friday, and I have a demo with a Fortune 100 company next week. In order to get results for this demo, I need to run a lot of Batch jobs - not great. I shudder to think about what would happened if this had been a launch with paid customers. From their perspective, I get that crypto miners probably sign up and cancel their credit cards, but I was just using the cloud as intended. I had multiple tickets related to resource quotas that explained why I was using the cloud.

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